Terms of service – Farmacia Dobbiaco website

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Order by the 19th to receive your gifts on time

Terms of service

Buying on the Internet, without actually seeing the product and the seller, can be a jackpot. That is why we have decided to put our commitment and all that you can rightly expect from us in black and white.

So, we guarantee that:
1. one of our pharmacists will always give you his professional advice.
2. each of your orders will be taken on average within 1 h after receipt/payment (except during normal closing hours and weekends).
3. shipments will start on average the day after the order is placed, in order to be delivered as quickly as possible by express courier.
4. your notes on products and shipping will be carefully considered and we will make up for any inconveniences whenever we can.
5. if the product has any defects we will exchange it as soon as possible, you only have to send it back to us.
6. if you are not satisfied with your purchase, you may cancel it within 14 days of receipt.